Question 1

What areas do you cover?

Accepted Answer

We provide coach and bus hire across Kent, Medway, Gravesham, Dartford, London and the surrounding South East, including local areas such as Rochester, Chatham, Gillingham, Rainham, Strood, Sevenoaks, Swanley, Longfield, Meopham and many more. We can also travel nationwide for events and trips.

Question 2

Do your drivers have DBS checks for school transport?

Accepted Answer

Yes. All of our drivers are fully DBS-checked and experienced in providing safe school transport for primary and secondary schools across Kent, Medway, Gravesham and London.

Question 3

What sizes of vehicles do you have available?

Accepted Answer

Our fleet includes everything from smaller 30-seater coaches and midi-coaches to full-size 57-seater executive coaches and 80-seater double-decker buses, so we can comfortably accommodate groups of almost any size.

Question 4

What types of journeys do you offer?

Accepted Answer

We provide transport for school trips, daily school contracts, corporate and staff travel, airport transfers, weddings, sports teams, church and social groups, London sightseeing, day trips, tours and general private coach hire.

Question 5

Can you help with multiple pick-up points for our trip?

Accepted Answer

Yes. We regularly plan routes with several pick-up and drop-off points. Our team will help you plan the most efficient route for your school, business or private group.

Question 6

Do your vehicles have seat belts, air conditioning and other onboard facilities?

Accepted Answer

Yes. All passenger seats are fitted with seat belts and our modern fleet includes air conditioning, luggage space and PA systems, with USB charging and Wi-Fi available on selected vehicles. If you need specific facilities, please mention this when requesting your quote.

Question 7

Can you help with coach access and parking in Central London?

Accepted Answer

Yes. Our experienced London drivers know coach-friendly routes, set-down points and parking locations across Central London and the main London boroughs, helping your group to arrive safely and on time.

Question 8

Do your prices include London charges such as ULEZ or Congestion Charge?

Accepted Answer

Where applicable, our quotes can include any additional charges for travelling into Central London, such as ULEZ, LEZ and the Congestion Charge. We will explain these clearly when we provide your quote.

Question 9

Which airports do you provide transfers to and from?

Accepted Answer

We provide coach and minibus transfers to and from all major London and UK airports, including Heathrow, Gatwick, Stansted, Luton and London City Airport, as well as regional airports on request.

Question 10

Can you handle large groups with luggage?

Accepted Answer

Yes. Our larger coaches and double-deckers have generous luggage capacity and are ideal for airport transfers, tours and group travel with suitcases and equipment.

Question 11

What happens if our flight is delayed?

Accepted Answer

We monitor flight information and adjust pick-up times where possible. As long as we are kept informed, you will not be charged extra for reasonable delays caused by the airline.

Question 12

Can we book both the outbound and return journey together?

Accepted Answer

Yes. Most customers book the outward and return journeys at the same time. For airport transfers, we track your return flight details so that your driver is ready when you land.

Question 13

How far in advance should we book?

Accepted Answer

We recommend booking as early as possible, especially for popular dates such as weekends, school trip season and holidays. However, we will always try to help with last-minute enquiries where vehicles are available.

Question 14

How do I get a quote?

Accepted Answer

You can request a free, no-obligation quote through our Contact/Quote page or by calling 01474 329686. Just tell us your dates, pick-up point, destination, passenger numbers and any special requirements, and we will reply with a tailored price.